I knew I should have prefaced that with something along the lines of I wasn't being critical of people/companies getting paid for their skill/services (lawyers, doctors.....engineers, etc.....) and understand the need to pay for those skills. But, It wasn't our experience after brief meetings with several other firms in Boulder to be charged for the initial conversation/consultation.
This firm is/was located on the Hill and their whole approach was a bit disorganized. Our normal approach was to schedule an appointment. Introduce ourselves and our project and ask if they could provide the design/engineer sevices that would meet County code. Their biggest issue was creating a customer file (fee based), take other phone calls, discuss the history of the firm and the services the firm could offer........that's it and several weeks later we get a consulting bill with customer file fee for $750.
Dave, I'll also take exception to this. It was never my point or intent to not pay for "the work", there simply was no work done in any of these initial meetings. They were all "interview", "get to know you", "due diligence" and "learning" meetings set by appointment to see if the firm could do our project to Boulder county code (kinda like when you get a new doctor or dentist...). If it was the norm and our experience to pay for these 20-30 minute meetings then I would never had made the orginal statement, but it wasn't. Also, if we had sat down and pulled out paper, pencil, CAD and stated designing the project then hell ya I would pay and did pay several thousands of dollars on our first Engineer designed Monitor building, the one that initial got downsized by the county due to the 125% rule that apparently didn't get factored in at the time......I agree and support 110% with you about getting paid for your expertese and services provided. This case was different.